FAQs

There is no minimum order on custom printed paper cups — order the quantity you need. Larger runs lower the price per cup. Choose your size, lid option and quantity on the quote form and we reply with pricing. See custom paper cups.

Cups come in single-wall, double-wall and ripple-wall builds, from 4 oz espresso cups to 16 oz to-go cups, with 20 and 22 oz available in our online cup designer and custom sizes on request. Single-wall cups pair with a printed sleeve for very hot drinks; double-wall and ripple-wall cups add insulation without one.

Yes. You can order your printed cups with plastic lids, paper lids or no lids. Choose the lid option on the quote form and we match it to your cup size.

Yes, they are made for hot drinks such as coffee, tea and hot chocolate up to about 95°C (203°F). The cups are food-grade paperboard with a thin food-safe PE inner lining that stops leaks and meets FDA and EU food-contact requirements. For extra heat protection choose double-wall or ripple-wall cups, or add a sleeve. See custom paper coffee cups.

Yes. We print custom coffee cup sleeves in corrugated kraft or white board, in a small size for 8 to 10 oz cups and a large size for 12 to 20 oz cups. A printed sleeve is also an affordable way to brand plain stock cups.

We make burger boxes, french fry boxes, bakery boxes, cake boxes, cookie boxes, gable boxes with handles and takeout food boxes, in kraft or white board, with options like windows and handles. Boxes can be made to your exact dimensions and printed inside, outside or both.

There is no minimum order on boxes, and each order is priced by quote because cost depends on the box style, size, board, print sides, colors and quantity. Send those details through the quote form and we reply with a firm price. You can also design your box in 3D first in our box designer.

Our paper food trays follow standard US sizes: #25 (1/4 lb), #50 (1/2 lb), #100 (1 lb), #200 (2 lb), #300 (3 lb) and #500 (5 lb), plus custom sizes on request. The number shows roughly how much food the tray holds, so a #100 tray fits a regular portion of fries or tenders. We also make hot dog trays. There is no minimum order on trays.

Yes. The trays are food-grade kraft or white paperboard with a grease-resistant coated inside, so no separate liner is needed for fries, nachos or wings. They are BPA-free, made from FDA-compliant materials and safe for hot and cold foods.

We print custom paper bags in kraft or white paper, flat or gusseted, with twisted, flat or die-cut handles or no handles. Popular food options include bakery bags (with or without a window), bread bags and takeout bags, all sized to your product. There is no minimum order on bags.

Yes, when you choose a food-contact bag. For bakery items, bread and deli food we use food-contact-safe paper; tell us what goes inside (dry, warm or greasy food) and we recommend the right paper and coating when we quote.

Yes. Every order gets a digital proof to approve before production. You can also preview your design on a live 3D mockup in our free online designer, available for cups, boxes, trays, bags, pouches and paper.

We accept images, PDF, AI, PSD and DOC files up to 20 MB. Vector files (AI or PDF) give the sharpest print. If you only have a phone photo of your logo or no design yet, our team offers free design help.

You can order 1-color, 2-color or full-color (4-color) printing. One or two colors keep the cost lower and look clean on kraft paper; full color suits photos, gradients and detailed artwork. If you need exact brand colors, share your Pantone (PMS) references with your quote request.

Most orders are completed within 4 to 6 business days after proof approval; large, bulk or custom-built orders can take longer, and federal holidays add time. Rush options are available on request. Transit time depends on your location. Details are on our shipping policy page.

Yes. Most orders are completed in 4 to 6 business days after proof approval, and rush options are available on request. Tell us your deadline when you request a quote and we will confirm what is possible before you commit.

Yes. Shipping is free on every order within the USA. We ship with UPS, FedEx or DHL and send a tracking link as soon as your order leaves our facility.

Because every order is printed to your design, refunds after delivery are limited. If an item arrives defective, notify us within 2 business days of delivery and we reprint it once the defective product is returned. Full terms are on the refund and returns policy page.

Yes. Our papers are made from food-grade materials and printed with food-safe inks, so they can touch sandwiches, burgers, fries, baked goods and deli meats directly. Always pick the right paper for the job: greaseproof or wax paper for oily food, parchment for baking.

Wax paper has a paraffin or soy wax coating that resists moisture; it is for wrapping and serving, not baking. Deli paper is a thin, light wax-coated sheet used for sandwiches and deli counters. Parchment paper is silicone-coated and heat resistant, so it is used for baking. Greaseproof paper is densely made to stop oil soaking through, ideal for fries and fried food. Read more: what is deli paper, what is parchment paper, what is greaseproof paper.

Wax paper should not go in the oven: the wax coating can melt and smoke under direct heat. It is generally fine in the microwave for short reheating or as a splatter cover. For oven use and air fryers choose parchment paper, which is silicone-coated and heat resistant, or butcher and kraft paper for wrapping meat at low oven temperatures.

For burgers and hot sandwiches, use wax-coated burger wrapping paper or deli paper, which hold in heat and sauce. For fries and fried food, greaseproof paper or fry paper stops oil soaking through. For BBQ and meat, butcher paper is the standard.

It depends on the coating. Uncoated kraft and butcher paper are widely recyclable. Wax-coated papers are usually not accepted in curbside recycling, although some commercial composting programs take them, so check your local rules. Ask us about kraft and other eco-friendly options when you request a quote.

Yes, with the right paper. Freezer paper has a coated side that blocks moisture and protects food from freezer burn, which makes it the right choice for frozen meat and fish. Wax and deli papers handle short chilling, but for long freezer storage use freezer paper.

Yes. You can order white (bleached) or natural brown (unbleached kraft) stock on most papers, along with different coatings such as grease-resistant, wax or silicone. Unbleached kraft gives a natural, earthy look; white stock makes printed colors and logos stand out more.