Term & Conditions

Effective Date: 14- January-2026

It is strongly advised that you read Wax Papers Co’s Terms and Conditions carefully. By accessing or using this website, you automatically agree to follow all the terms mentioned here. Since we fully own this website, we reserve the right to update, change, or modify these terms at any time without prior notice. Therefore, we recommend that you visit this page regularly to stay informed about our latest policies and operating conditions.

If you continue to use this website after any changes are made, it will be considered as your clear acceptance of the updated terms. If you do not agree with any part of these Terms and Conditions, you should immediately stop using this website.

Copyright

This website and all of its content are the exclusive property of Wax Papers Co. No individual or organization is allowed to copy, use, distribute, or reproduce any content from this website without our prior written permission. Any unauthorized use of our website content may result in legal action in accordance with Copyright Law.

Detailed Order Process

Account Creation

Sign Up With Email

Customers can create an account on our website using their email address and password. This helps you manage your orders easily and track your purchase history.

Without Sign Up

You can also place an order without creating an account. Wax Papers Co allows customers to complete the checkout process using the order form without requiring an account login or signup.

Order Process

Direct Order Placement

You can directly place your order by selecting the available product dimensions, styles, and other features listed on the product page. After choosing your requirements, simply proceed to checkout and complete your order using our secure payment methods.

Order Using the Quote Form

If you need customized packaging, you can fill out the quote form located below the order form with complete details about your custom order. After submitting the form, our team will contact you via email or phone to confirm the required order details (such as artwork, box/bag size, and specifications).

Once your requirements are confirmed with our packaging team, we will issue an invoice containing all order details and a secure payment link. You can then complete your payment using your preferred payment option.

Payment Methods

All of our available payment methods are fully secure, and payments are processed in USD unless otherwise stated. Once the payment is successfully received through any approved payment gateway, we immediately begin processing your order. To help us ensure accurate manufacturing and smooth delivery, customers are advised to provide complete and correct information in soft copy form.

Available Payment Gateways

We offer the following secure payment options:

  • Stripe
  • Google Pay
  • Link
  • Apple Pay
  • Credit Card
  • Debit Card
  • PayPal

Printing Process

Design Selection

Customers can either choose from the design templates available on our website or request assistance from our packaging team. If you prefer a custom design, you can also provide your own artwork file in PSD format.

Design Approval

Before printing begins, we send customers a 2D mockup of their design for approval. Customers must carefully review all design details and confirm everything is correct. Once the design is approved, our team immediately forwards it to the printing department, and the printing process begins without delay.

Color Variations in Printed Design

Please note that certain printing processes and the type of inks used may cause slight color differences in the final printed product. By placing an order and approving the design, you acknowledge and agree that Wax Papers Co is not responsible for any color variations.

Wax Papers Co will not offer reprinting in case of color differences caused by printing limitations, artwork limitations, or the submitted file format (such as PSD).

Order Cancellation

There is a waiting period of 4 hours after placing an order before the production process begins. During these 4 hours, customers can request order cancellation. If a cancellation request is made after 4 hours, 20% of the total order amount will be deducted due to changes or interruptions in the production workflow.

Order cancellation is not allowed once the products have been delivered. Wax Papers Co will not be responsible for any delays caused by unexpected events or circumstances beyond our control, including courier or shipping delays.

If a cancellation request is made after 24 hours of placing the order, whether due to delivery delays or any other reason, 50% of the total order amount will be deducted. This is because once an order is approved, our printing, designing, and manufacturing processes begin immediately, and resources are already utilized.

Overruns and Underruns

We always make every effort to deliver the exact quantity ordered. However, due to the nature of the production process, there may be a 5% overrun or underrun in the final quantity. For this reason, customers are advised to order at least 10% extra to avoid any inconvenience.

No Liability for Errors

Wax Papers Co always sends design files to customers for final review and approval before printing. Once a customer approves the design, Wax Papers Co will not be responsible for any of the following issues:

  • Spelling, grammar, or font mistakes
  • Errors in punctuation or graphics
  • Any type of cracking
  • Overprinting issues
  • Color variations in the final print
  • Differences in finished product size

After approval, the customer accepts full responsibility for any such errors.

User Conduct

All user data on our website is protected with SSL encryption to ensure security. By placing an order, you agree to provide accurate personal information required to process your order. You also agree that you do not own copyright over the content and data published on our website.

Users must not upload or share any content that is false, harmful, inappropriate, offensive, or misleading in any way.

Since we do not control user-generated content, Wax Papers Co is not responsible for any offensive, misleading, or inappropriate content posted by users. However, if you find any such material, you may report it to the relevant authorities for necessary action.

By placing an order, you confirm that you are of legal age and able to enter into a binding agreement. Your use of this website also means you agree to our Privacy Policy.

Indemnity

By placing an order with Wax Papers Co, you agree to indemnify, defend, and hold harmless our company and its affiliated parties from any claims, damages, liabilities, expenses, or legal fees arising from:

  • Your violation of these Terms and Conditions
  • Any claim or dispute related to text, images, graphics, or other materials you provide that do not meet our standards

Printing and Material

Wax Papers Co reserves the right to use the printing method we consider most suitable for your order. Customers must inform us at the time of order placement about their preferred material.

If you require food-grade material, you must clearly mention it before production begins. Wax Papers Co does not use food-grade material by default unless specifically requested.

Observed Holidays

Order processing and deliveries may be delayed during official holidays. Wax Papers Co observes the following holidays:

  • New Year’s Day & the Day After New Year’s Day
  • St. Patrick’s Day
  • Easter Monday
  • Victoria Day / National Patriots’ Day
  • Labor Day
  • Thanksgiving
  • Black Friday
  • Christmas Day

Changes to Terms and Conditions

Wax Papers Co reserves the right to modify, update, or change the website content, Terms and Conditions, or Privacy Policy at any time without prior notice. We recommend that you visit the website regularly to stay informed about any updates or changes made to our policies.

Disclaimer

Wax Papers Co, along with its stakeholders, partners, licensors, suppliers, vendors, and their respective officers, directors, employees, and agents, shall not be held liable for any direct or indirect damages arising from the use or misuse of your personal information. We are also not responsible for any consequences caused by improper, unauthorized, or unlawful use of our website or its services.

Get in Touch With Us

If you have any questions, concerns, or need clarification regarding our Terms and Conditions or services, you can contact us using any of the available communication channels at Wax Papers Co. We have clearly explained and justified all terms related to our service and order process. However, if you still need assistance, feel free to reach out through:

Communication Options Available:

  • Live Chat Support
  • Email Support
  • Call from Our Sales Department
  • Request a Call Back